Your information

Privacy Policy

Updated 17 October 2026

Zakaria and Ghaniwala General Trading Co. L.L.C. (ZNG Group) uses the information described below to operate this website and respond to business enquiries.

Information you provide

When you send an enquiry, we receive your name, email address, phone number if supplied, subject and message. Seller applications also include business name, country or market, and any product interests or estimated order quantities you choose to provide. Please do not submit payment-card details, passwords, identity documents or other sensitive information through these forms.

How we use it

We use your details to respond, prepare quotations, assess seller enquiries and manage the resulting business relationship. We also use limited technical information to deliver the website and protect forms against abuse. Submitting an enquiry does not subscribe you to marketing.

Delivery and service providers

Enquiries are sent to info@zng.ltd using our website hosting and email infrastructure. Authorised staff and service providers may process the information needed to deliver those services, including providers operating outside your country. We do not sell form submissions.

Technical information and security

Hosting and security providers may process connection information such as IP addresses, browser details and request logs. Our form protection uses short-lived hashed request counters rather than storing message content in the public website database. We use encrypted connections and restricted server access, although no online service can guarantee absolute security.

Maps, social links and cookies

The contact page may display a Google Maps embed. Opening or loading maps and visiting our social-media or WhatsApp links may share technical information with those providers; their privacy and cookie policies apply. Necessary hosting or security cookies may also be used to provide and protect the website.

Retention

We retain enquiry emails and related business correspondence for as long as reasonably needed to respond, maintain business records or meet applicable obligations. Technical safeguards have separate, limited retention periods. Please contact us if you have a question about a specific record.

Your choices and requests

You may ask us about the personal information we hold, request access or correction, or ask for deletion, restriction or withdrawal of consent where applicable. We may need to verify your request, and some records may need to be retained for legal or business reasons. Contact info@zng.ltd; you may also raise a concern with the relevant data-protection authority.

Changes and contact

We may update this policy as the website or our practices change. The date above identifies the latest update. For privacy questions, email info@zng.ltd.